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Summer (Mission Beta) Event Download Link
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Consultant
1852 Posts
(Offline)
29
August 29, 2021 - 8:15 am

Just to remind everyone, the event servers shut down at midnight tonight, east coast time!

We will be sending out a survey after the event (probably on Tuesday) to give everyone who participated a chance to tell us how it went, and we will be summarizing those results shortly, likely in the newsletter.

Also, if you have a picture, or a few pictures you would like to suggest as content for the next newsletter or two, send them in! Hi-res is best, and feel free to nominate captions for your pictures too.

This has been a very successful event. We expected this to gather a few hundred participants, since we kept the promotion kind of low-key. Instead, several thousand people registered and jumped in. Feedback has been very positive. And many people donated, or donated again to Ship of Heroes, which we really appreciate. Of course, we already have a list of about 15 significant things we need to upgrade based on your feedback, but that is a win for us. We are building this game for all of you. 🙂

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Consultant
1852 Posts
(Offline)
28
August 20, 2021 - 1:06 pm

Fozzie Bear, yes, to other other augmentations. and we will be adding set bonuses as well, down the road.

And we will be visiting planets too. 🙂

Equality -- let me investigate and see what the options are for fixing this situation with the key bindings.

Equality
1 Posts
(Offline)
27
August 19, 2021 - 2:07 am

The character creator is really great, unfortunately I have not been able to play any missions because I went to Keybindings to swap Q&E with A&D and when I tried to change it, all of the keys changed, to weird options as well. Like W is now stuck turning left and to move forward I have to click left mouse, and if I try to reset it back to default like it was when I first started it just returns all keys to the jacked up button map. I restarted the game and even tried a 2nd character but the keybindings stuck. Everything I have tried to fix the keybindings has failed.

Fozzie Bear
5 Posts
(Offline)
26
August 19, 2021 - 12:17 am

Played the missions and explored the whole map. I really dig it guys, great job!! Definitely has a COH feel to it. Just had a few questions about some of the gameplay.

Are there going to be other augmentations added? I noticed for the some of the Tank powers that focused on dmg resistance, there were no augmentations that really fit them, same for healing. Are you going to be able to combine them as you level up (like COH 6+, 7++ etc) or will they come in series of 5? I really liked that about COH.

The 3rd mission at the mage school was definitely my favorite. Love the drone bit.

I know this last question is completely irrelevant to gameplay, but seeing as how this is heroes in space, I had to peek out the window of the ship. Will you guys have some movement and planets zooming by in the window? Maybe the ship stopping at certain planets for a few min/hours for refueling or trade? Thought that would be pretty cool to see.

Thanks for all the work you guys put into this, cant wait till release!!

FozzieBear

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Consultant
1852 Posts
(Offline)
25
August 16, 2021 - 7:57 am

Yep the forums and the website have some problems due to incompatible upgrades over the last four years.

We are going to be transferring the forum posts to a completely new version of the website, hopefully in September; October at the latest. Knowing that, it does not make sense for us to try to track it down at the moment, in middle of a Beta Event. Sorry!

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indigowulf
Behind you!
458 Posts
(Offline)
24
August 15, 2021 - 9:34 pm

"Peregrine Falcon" post_id=27670 time=1629053629 user_id=4631 said:

1) I have 708 Gb of free memory on my SSD. Is that enough?

2) Your forums are broken. There's no button to go to the next page in forum threads.

replying directly so hopefully you can click to see the comment.
One thing, it needs to be on the C drive. If you're installing to an SSD that's not C, it won't work.

~Future founder of Feral Storm, once animal options are available!~

Monsuta Man
1 Posts
(Offline)
23
August 15, 2021 - 5:17 pm

Maybe a bug maybe not, but my toons look different than they do at the character select screen than in the actual game. I wish characters actually had the pose they do on the character selection screen when in the game. Maybe you can and I am a noob, so have no idea how.

Where there are Monsters, there is the Monsuta Man......

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Peregrine Falcon
7 Posts
(Offline)
22
August 15, 2021 - 2:53 pm

1) I have 708 Gb of free memory on my SSD. Is that enough?

2) Your forums are broken. There's no button to go to the next page in forum threads.

Being constantly offended doesn't mean you're right, it means you're too narcissistic to tolerate opinions different than your own.

Avatar
Consultant
1852 Posts
(Offline)
21
August 15, 2021 - 7:24 am

Download speed is mostly out of our control. We enable fast downloads for those with good Internet connections -- some people only need 30 minutes, and the download size is about 23 GB. Personally, I usually need about 2 hours. But your ISP, router, WiFi, etc are a main determinants of speed.

Also, it is a good idea to confirm that you have 23 GB of space on the C Drive before you begin the download. Every now and then we hear from someone who is waiting and waiting, and does not realize that this is the issue.

If your key is expired, please send us a note at ** you do not have permission to see this link ** and we will fix it.

Omega Patriot
1 Posts
(Offline)
20
August 14, 2021 - 9:27 pm

After confirming my account, when I log in it says account expired.

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Peregrine Falcon
7 Posts
(Offline)
19
August 14, 2021 - 6:11 pm

I'm downloading the game now.

The download is extremely slow, and the installer doesn't give the correct info on the download speed. The task manager shows that the download speed is almost half of what the launcher's saying.

Being constantly offended doesn't mean you're right, it means you're too narcissistic to tolerate opinions different than your own.

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Consultant
1852 Posts
(Offline)
18
August 10, 2021 - 8:05 am

It is about 8:00 am in the eastern US, on Tuesday August 10th as I post this.

We are taking the game down for a brief server upgrade, and pushing a list of improvements and bug fixes. Hopefully no one is inconvenienced too much.

However, this does mean that you will have to re-download the game after this. If you start up the screen with the "Play Game" button, it should happen automatically. But it does take a while.

Sorry, we need to build a faster patcher, and that is on the list for after this event.

But we want to get this batch of fixes in before we send out download links (tomorrow) for the general public. The public will be able to join us in-game on Saturday. We are expecting quite a few new participants.

Thank you for understanding.

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Consultant
1852 Posts
(Offline)
17
August 8, 2021 - 3:01 pm

Usernames and passwords form prior events are long gone. In each event you set a new username and password just for that event.

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indigowulf
Behind you!
458 Posts
(Offline)
16
August 8, 2021 - 1:47 am

Yeah, I figured out the problem with my download- malwarebytes messed up the file I think. Deleted the broken install completely, and started over and it installed fine. Now I'm fighting with my password, it says the password I have saved in my notes is incorrect. I changed the password on the same page you enter your key, it said it changed it but it still won't work in launcher.

~Future founder of Feral Storm, once animal options are available!~

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Consultant
1852 Posts
(Offline)
15
August 7, 2021 - 11:05 pm

Slacktech, can you send your report in to the community support email? That will kick our coders onto the issue.

Indigowulf, the total download is about 22 GB -- you do have room for that, right?

slacktech
61 Posts
(Offline)
14
August 7, 2021 - 9:52 pm

It could be due to the fact I don't feel very well at the moment, but I think I've done something wrong with the process. I registered, got the game download link, downloaded it, registered my key at "> ... /index.php">[Permission to view this media is denied]
. Says I'm active until 28 August. But on the game login screen I put my account name and password in and get an invalid username/password message.

What have I done wrong?

Edit - I've reset my password at "> ... /index.php">[Permission to view this media is denied]
.
Edit 2 - I'd reset my password in the wrong area 🙁

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indigowulf
Behind you!
458 Posts
(Offline)
13
August 7, 2021 - 6:07 pm

I told malwarebytes to shuuuuuush when it tried to block the installer. However, the installer crashes around 50% every time. I went so far as to uninstall malwarebytes, restart computer, and try again several times.
It's on C, and I am working from a fresh install.

Also, while events are live and the forums are hopping, maybe it's a good idea to turn down the time between posts limit. We're all here, we're all watching, any spammers are going to get reported as soon as they happen anyway.

@consultant- I'm editing this message because the forums do not have an option to see page 2, at least for me.
I resolved my issue by completely deleting what had been already downloaded when it errored and starting over. (yes, I had already removed the install from last event- I'm talking the 50% it had downloaded before the error this time) I also uninstalled malwarebytes because I suspect that's what caused the initial error. I'll reinstall that later, when it learns to play nice!

~Future founder of Feral Storm, once animal options are available!~

Avatar
Consultant
1852 Posts
(Offline)
12
August 7, 2021 - 11:26 am

Brando81373, could you send us a contact form with your email, so we can see what has happened?

And the same request to anyone waiting for a key, or for a download link.

We will get it sorted out asap.

brando81373
52 Posts
(Offline)
11
August 7, 2021 - 11:21 am

Excited about the event, but I have not received my key yet. I have downloaded the event and I am a donor. I also checked my spam folder, nothing yet. Hopefully the key will arrive soon!

Avatar
Consultant
1852 Posts
(Offline)
10
August 7, 2021 - 7:36 am

Thrillseeker, thank you very much for pointing out how to get the game installed. You are right on all points.

I just sent your comments to the lead coder to see what we can do about allowing the game to download to other directories than the C drive. As you can probably guess, I use the C drive on my computer, so I had not noticed this limitation.

Also, a word of advice for everyone -- Ambassador is outside, in front of Ship Security. We may move him temporarily to make him a bit easier to find. that is where the "Welcome Hero" mission begins.

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